FAQs

How do I get started?

Choose your plan, add your website or tell Colin about your business, and connect the accounts you want to use. Colin learns what you do, then starts creating content and filling your schedule.

How quickly will my first posts be ready?

Usually within minutes of finishing setup. Colin starts creating content as soon as your business details and channels are added.

Do I need a website?

No, but it helps. Colin uses your website to learn what you sell and how you sound. Without one, you can tell Colin about your business instead.

What if I don’t have social media or a blog yet?

No problem. Colin can start creating your content straight away, and you can connect your accounts whenever you’re ready.

What counts as a post?

One post is one idea, written separately for every channel you connect. So on the 2 Posts a Week plan, each post becomes a Facebook post, an Instagram caption, a LinkedIn update, a Google Business Profile post and an X post, each tailored to that platform. That’s up to 10 unique updates a week.

Is there a contract?

No. You pay monthly and can cancel any time. Your plan stays active until the end of your current billing period.

How does billing work?

You’re billed monthly from the day you choose a plan. No setup fee and no contract. UK prices are shown plus VAT.

Can I upgrade or downgrade my plan?

Yes. Switch plans whenever you like from your account. Changes take effect from your next billing date.

What if I want to cancel?

Cancel any time from your account. Your plan stays active until the end of your current billing period and you won’t be charged again.

Can you manage everything for me instead?

Yes. If you’d rather we handled your content completely, we offer a managed service on request. Get in touch.

Do I have to check every post?

No. Leave Colin on autopilot and he’ll create and publish everything for you. You can still look, edit or swap anything whenever you like.

Can I choose what Colin posts about?

Yes. For any post you can leave Colin to pick the topic, choose from post ideas written for your business, drop in a product page, or brief Colin yourself.

Can I edit the content Colin creates?

Yes. Edit the wording, change the topic, swap the image or upload your own, all before it goes out.

Can I tell Colin what to avoid?

Yes. Set your rules once, like “never mention prices” or “always use British spelling”, and they apply to every post.

Can I post my own content too?

Yes. Schedule your own posts alongside Colin’s from the same place, as often as you like.

Are images included?

Yes. Every social post and blog article comes with a branded image made for it. You can regenerate it once, or upload your own photo instead.

Does Colin write blog articles too?

Yes. Blog articles are included with every plan. If your site runs on WordPress, Wix or Shopify, Colin publishes them for you. Otherwise, copy them from your account whenever they’re ready.

Which platforms do you support?

Facebook, Instagram, LinkedIn, Google Business Profile and X for social posts, with each post written to suit the platform. Blogs publish to WordPress, Wix and Shopify.

Can I post to my personal LinkedIn as well as my company page?

Yes. Connect either or both.

Do you provide performance reports?

Yes. See what’s been created, scheduled and published, along with basic engagement stats for your connected channels.

How do I get help?

Message us on WhatsApp or email and a real person in our UK team will get back to you, Monday to Friday, 9am to 5:30pm (UK time).